A few things worth knowing.
Explore common questions before you start your brief.
Setup
Do I have to build or write scripts for the AI myself?
Not at all. SwitchToAuto is 100% done-for-you. Simply share your website URL in the Client Portal, and our team extracts your services, pricing, and FAQs, builds your AI agents, and connects your channels within 3 to 5 business days.
How long does it take to go live?
Standard turnkey setup takes 3 to 5 business days from the moment you approve your Custom Automation Plan. We test every call, chat, and calendar booking before switching it live.
What happens if I change my prices, hours, or add a new promotion?
Ongoing care and unlimited updates are included in every monthly plan. Just drop a note in your Client Portal or message us on WhatsApp/email, and your dedicated specialist updates your AI within 24 hours.
Channels
Do I get to keep my existing business phone number?
Yes! You keep your exact current business phone number. We set up seamless call forwarding / busy-or-after-hours rollover with your carrier so your AI Receptionist answers whenever your team is tied up or closed.
Can the AI answer multiple phone calls at the exact same time?
Yes. Your 24/7 AI Receptionist can answer 20+ simultaneous phone calls at once with zero hold music or busy signals, booking each caller directly onto your calendar.
Which websites and calendars do you integrate with?
We work seamlessly with WordPress, Shopify, Webflow, Wix, Squarespace, and custom-coded websites, and sync directly with Google Calendar, Outlook, Calendly, GoHighLevel, HubSpot, and Stripe.
Is the WhatsApp and Instagram integration safe for my accounts?
Yes, 100%. We use official Meta and WhatsApp Business APIs so your Instagram, Facebook Page, and WhatsApp Business accounts remain verified and compliant.
Billing & support
What currency are plans billed in, and how are payments processed?
All setup fees and monthly plans are priced and billed in United States Dollars (USD $) via PCI-DSS Level 1 compliant Stripe checkout. We accept Visa, Mastercard, American Express, and Discover.
What is your refund and cancellation policy?
Every setup is backed by our 14-Day Setup Satisfaction Guarantee: if we cannot deploy your agreed-upon scope as specified, you receive a 100% refund. Monthly plans have zero long-term lock-in and can be canceled anytime with at least 3 business days notice before your next billing cycle.
Who owns and operates SwitchToAuto?
SwitchToAuto ("Switch To Auto") is a trade name and business brand owned and operated by The Proper Paw LLC. You can reach our support team anytime at concierge@switchtoauto.com or +92 343 722 3725.