Industry playbook / 03

Real estate

Qualify property inquiries and arrange a viewing with the right agent.

Illustrative conversation

Hi, I am standing outside 420 Oak Avenue — is this 3-bedroom still available to tour?

Agent reply

It sure is! Listed at $640,000 USD, and we have private showing slots open tomorrow at 1:00 PM or 4:30 PM. Would you like me to book one for you?

Workflow shortlist

Where to begin